Refund policy

Return and Refund Policy

 

At Notion, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

 

Returns

You have 30 days from the date of delivery to request a return. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.

 

To start a return, please contact us at our Contact page with your order number and reason for return. We will provide you with return instructions.

 

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be applied to your original payment method within 5-10 business days.

 

Exchanges

If you received a defective or damaged item, please contact us immediately and we will arrange for a replacement at no additional cost.

 

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective. We recommend using a trackable shipping method to ensure your return is received.

 

Questions?

If you have any questions about our return policy, please contact us through our Contact page.